When you
have a
problem
with
your
contractor
or his
craftsmanship,
you have
several
ways to
solve
the
problem.
Please
be sure
that
your
problem
with
your
contractor
is
legitimate.
Follow
these
steps:
1. Talk
to your
contractor,
just
communicating
can help
the
situation.
Never
yell.
Write a
letter
and make
a copy
for
yourself.
Keep
notes of
time,
date and
your
complaints.
This
will
back up
your
version
of the
complaint
if you
have to
take
further
steps in
the
future.
2. If
the
problem
can't be
resolved
between
you and
the
contractor,
consider
contacting
the
state
agency
that
licensed
your
contractor
to
perform
the work
in your
home.
If the
contractor
is found
to be
liable
by that
agency
they
usually
have a
strong
arm to
help
you.
They can
force
the
contractor
to
comply
with the
local
codes
and
rules or
they can
suspend
or
revoke
the
company's
license.
You can
also
consider
contacting
a local
newspaper
or
television
station's
consumer
help
line.
The last
thing a
contractor
wants is
bad
publicity.
It's bad
for
business.
3. Last
but not
least
you
could
file a
lawsuit.
Lawsuits
are
expensive
to both
parties
involved
and will
take a
long
time
before a
decision
is made.
In most
cases
the
contractor
may stop
working
on your
project.
You will
have to
find
another
contractor
to
complete
the job.
This
means
going
through
another
interview
of
estimates
to start
where
the last
contractor
stopped.
The best
advice
is to
try at
all
costs to
work out
the
problems
with
your
contractor.
This
step is
the last
and very
rare.
Homeowners
usually
never
pass
step 2.
Remember
to see
our
section
on
Hiring
Tips
&
Project
Preparation |